102 N 15th St / Murray, KY / 42071 / 270-761-2453 / TUES TO SAT 10-6 / USE CLICK & COLLECT WITH SPECIALIZED & KONA

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Shipping & Returns

BIKES
Most bikes are NOT available for shipping.  The prices on the website do NOT include shipping, only free in-store pick up.  If shipping is desired, please call the shop before you purchase to see if it is available and to determine additional shipping costs.

OTHER ACCESSORIES
We offer a flat rate for standard shipping (3-6 business days) according to the amount ordered (up to $1,999) or you may chose to pick up the item in the store for free.  Most purchases will be shipped within one business day of ordering.

Order Amount Standard Shipping In-store pickup
$0 - $50 $10 FREE
$50.01 - $100 $13 FREE
$100.01 - $150 $16 FREE
$150.01 + $18 FREE

IN-STORE PICK UP
This is always free! Orders will generally be ready within one business day of ordering.  If it will be longer due to unexpected events, you will be contacted to arrange a pick up day.  All purchased items must be picked up within 2 weeks of ordering.

RETURNS
There are NO returns on bikes.  Accessories can be returned if unused, in original packaging, and returned within 30 days of purchase.  Ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs only on damaged or incorrect merchandise. Merchandise returned that appears used will not be refunded. (Labor costs cannot be refunded.)